Sting Authentics - Delivery & Returns
Return Policy
Purchases can be exchanged or returned for in-store credit only. We do not issue refunds on any purchases. Original receipt is required for any exchange or return.
All exchanges and returns must be completed by the end of the current season due to seasonal inventory.
If a customer need to return an item that was shipped to them, shipping costs will be incurred by the customer. Before returning your item via mail, please contact store@sarniasting.com.
Clearance and customized jerseys are final sale.
Shipping & Delivery
Sting Authentics offers flat rate shipping. Shipping costs will be based on the shipping address provided. International Shipping charges only covers the cost of the shipping, it excludes any duties, taxes, and other charges that maybe charge by the receiving country.
Local Pick Up - orders can be picked up at the Box Office during our regular store hours.
Please note: we do our best to have your order ready within a couple of business days but there may be some instances where it may take a bit longer.
Shipping and Delivery
By accepting our terms and conditions, you acknowledge that you have read and agreed to our shipping and delivery Should you incur issues with your shipment, please email store@sarniasting.com

Sting Authentics Contact Information
We are always happy to hear from you!
Hours
In Person:
Visit our Box Office between Tuesday and Thursday, 10am-4pm. Our team is happy to assist with your in-person shopping needs. The store is also open 3 hours before puck drop on game days.
Online:
We are open 24/7 with convenient pick-up and shipping options available.






